Readyanswers Consulting Limited, is a company incorporated under the laws of Jamaica with its registered address at Sandhills Circle, Hellshire, in the parish of St. Catherine, Jamaica (“ReadiLaw”, “we”, “our”, “us”), operates the online platform readilaw.com. The purpose of this site is to enable individuals (“users”) to ask questions to a legal expert (“expert”) for legal guidance. It is important to note that no lawyer-client relationship is formed through this process.
Readyanswers Consulting Limited, is a company incorporated under the laws of Jamaica with its registered address at Sandhills Circle, Hellshire, in the parish of St. Catherine, Jamaica (“ReadiLaw”, “we”, “our”, “us”), operates the online platform readilaw.com. The purpose of this site is to enable individuals (“users”) to ask questions to a legal expert (“expert”) for legal guidance. It is important to note that no lawyer-client relationship is formed through this process.
The terms “User”, “you”, and “your” refer to any individual or entity that uses the site, its applications, and other offerings from ReadiLaw (collectively, the “Platform”). The “Customer” is the person who asks a question on the platform, while the “Expert” is the person who answers a question. Both the customer and expert are collectively referred to as “Users”.
By using or accessing the platform, or by clicking to accept or agree to these terms, you (1) accept and agree to these terms and (2) consent to the collection, use, disclosure, and other handling of information as described in our privacy policy.
The platform serves as an online venue that facilitates connections between customers and experts for informational and educational purposes. Content on the platform, referred to as “Posts”, is provided by the users, not by ReadiLaw. “Posts” include questions, answers, requests for information, responses, profiles, expert signatures, qualifications, comments, and all other forms of communication by users on the platform, including the expert forum and any other areas for user interaction.
ReadiLaw is not responsible for (a) any acts or omissions by you or other users, (b) the content of posts, or (c) an expert’s failure to complete a transaction. While we use reasonable skill and care in providing our platform and act with professional diligence, we do not edit, modify, filter, screen, monitor, or endorse posts, nor can we guarantee the accuracy of posts or communications between customers and experts. We may, at our discretion, modify posts or communications for privacy, clarity, or length. If we become aware of any unlawful post, we will take appropriate action, which may include removing the post, denying a user’s access to the platform, and/or reporting to authorities.
Answers provided on the platform are for general informational purposes only. They are not a substitute for in-person evaluation or specific professional advice from a lawyer. The expert will provide general information about the law, but not legal advice or recommendations for a specific course of action, nor will a lawyer-client relationship be formed. The laws, regulations, standards, and practices that apply to your question may differ depending on your location and other information typically obtained through in-person consultations.
You may be offered services outside of the platform’s standard question-and-answer format, referred to as “Additional Services.” ReadiLaw’s role is to facilitate communication between experts and potential users of these services, but ReadiLaw does not provide the substance or content of any Additional Services initiated through the platform.
ReadiLaw is not liable for any acts or omissions of experts in performing Additional Services (or any services), nor for any issues that may arise before, during, or after such services. Additional Services may be either: (1) “Information Only,” or (2) “Beyond Information Only.”
If you accept Beyond Information Only Additional Services, you agree to the following conditions:
If you accept Information Only Additional Services, you agree to the following conditions:
Membership subscriptions are intended for personal, non-transferable, and non-resale use only. Excessive use by any customer may hinder ReadiLaw’s ability to offer subscriptions at reasonable prices to others, and may indicate non-personal, transferred, or resale use.
ReadiLaw may amend these terms to reflect changes in laws, technical or security developments, new or updated services, or circumstances beyond our control. If changes are material, we will notify you at least 30 days before they take effect. You are responsible for reviewing and understanding the changes. Continued use of the platform after changes take effect constitutes acceptance of the updated terms. If you do not accept the changes, you must stop using the platform.
ReadiLaw may also modify, suspend, discontinue, or terminate the platform or its services, either temporarily or permanently. We will give reasonable notice before doing so unless urgent action is required for security, safety, or legal reasons. If you have paid for services not used at the time of such modifications, we will refund the relevant fees.
You must be legally permitted under your national law to enter into transactions to use the platform (or, where allowed by law, use the platform under parental supervision).
To access certain features, you must create an account by providing information such as your name, email address, and phone number, and selecting a username and password. You agree to provide and maintain accurate, current, and complete information. You are solely responsible for safeguarding your password and all activity on your account. Notify ReadiLaw immediately of any unauthorized use. We are not liable for losses resulting from unauthorized use of your account.
You must comply with all billing procedures, including providing and updating accurate billing information. Your account is non-transferable except with ReadiLaw’s written permission, following its policies and procedures. If any of your accounts have been suspended or terminated, you may not open another account on the platform.
Communications between you and experts, including phone calls and virtual communications facilitated by the platform, are not confidential and may be used by ReadiLaw for any purpose. Such communications are not private, confidential, or protected by attorney-client or any other privilege, and may be recorded, read, collected, and used by others.
You grant ReadiLaw a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, sublicensable right to exercise copyright, publicity, and database rights in such content.
Any information or content posted through the platform is the sole responsibility of the person who provided it. You access such information at your own risk, and ReadiLaw is not liable for errors, omissions, or any resulting damages. ReadiLaw may, but is not obligated to, pre-screen, reject, move, edit, or remove posts at its discretion, especially those violating these terms or deemed objectionable.
By using the platform, you agree not to use it for unlawful purposes, prohibited activities, or any purpose not reasonably intended by ReadiLaw. Violation of these terms may result in account termination.
ReadiLaw may remove posts and terminate accounts at any time for any reason, including upon receiving claims or allegations from third parties or authorities. ReadiLaw may also report unlawful activity to law enforcement or regulatory authorities.
ReadiLaw has the right, but no obligation, to monitor platform usage and verify user information.
ReadiLaw will disable and/or terminate accounts of users found to be infringing intellectual property rights.
Customers may encounter one of three main payment models on the platform: (1) auto-renewing membership; (2) pay-per-question; or (3) Additional Services.
Unless specified otherwise, signing up for membership means you are subscribing to an automatically renewing membership with recurring payments to the payment source provided to ReadiLaw at the current price, until cancellation. The first membership fee and any applicable taxes are charged on the purchase date or, if applicable, after a paid trial ends.
Your membership will continue at the selected interval, and you will be charged at the current price (including taxes), unless: (a) you terminate your account; (b) you cancel your membership; (c) ReadiLaw declines to renew your membership; or (d) these terms are otherwise properly terminated. Unless otherwise indicated or required by law, you may request a refund of your subscription fee within 30 days of paying the recurring fee.
Cancelling a subscription stops only future charges. The automatic renewal continues until you or ReadiLaw cancel. You may cancel at any time up to 24 hours before the end of the current billing period by written notice via email to support@readilaw.co.uk.
You may choose to pay per question. Once the applicable fee is paid, your question may be posted to the relevant expert.
Upon accepting an offer for Additional Services, your payment method on file will be automatically charged the corresponding amount.
By providing payment information, you represent that it is accurate and that you are authorized to use the payment method for all amounts due, including fees, taxes, and any tips or bonuses. We may process an authorization hold to verify your payment information. You are responsible for keeping your payment details up to date. If your card details change or expire, we may obtain updated details from your provider and continue charging your card, so your membership continues.
All rights, title, and interest in and to the platform remain the exclusive property of ReadiLaw and its licensors. This includes all materials such as software, images, text, graphics, illustrations, logos, patents, trademarks, copyrights, photographs, audio, videos, music, and all related intellectual property rights. The platform is protected by copyright, trademark, and other laws of Jamaica and foreign countries.
To the fullest extent permitted by law, ReadiLaw shall not be liable to you or any other person for indirect, special, incidental, exemplary, punitive, or consequential damages of any kind, even if advised of the possibility of such damages. However, nothing in these terms will limit our liability (i) in cases of negligence resulting in death or personal injury; (ii) in cases of fraud or fraudulent misrepresentation; (iii) in respect of gross negligence or wilful misconduct; or (iv) where liability cannot lawfully be limited or excluded.
All users of the services agree to use their best efforts and engage in good faith negotiations to settle any disputes, claims, questions, or disagreements.
These terms and our services are governed by and construed in accordance with the laws of Jamaica.
These terms, including the privacy policy, constitute the entire agreement between you and ReadiLaw regarding the platform and supersede all prior agreements, oral or written, on the same subject matter.
Failure by ReadiLaw to exercise or enforce any of these terms does not constitute a waiver of its right to do so in the future. If any provision is held unlawful by a court or authority, the rest of the terms will remain in effect.
These terms are personal to you and may not be assigned, transferred, or sublicensed by you without ReadiLaw’s prior written consent. We may assign, transfer, or delegate any of our rights and obligations without consent.
Section titles are for convenience only and have no legal or contractual effect.
If you have any questions about these terms, please contact us in writing at [insert email address].